FAQ’s

What is Jewelled Buddha?

Jewelled Buddha is an online ethical brand that sells ethically made, handcrafted fashion and homeware. We partner exclusively with social enterprises and brands and work with NGO’s who respect people and the planet to bring you one-of-a-kind, handcrafted luxury products.

What is Ethical Fashion?

Ethical fashion is fashion that is designed, sourced and manufactured with the aim of benefitting people and communities and ensuring the impact on the environment is minimised. For example, our range of upcycled sari scarves and necklaces minimise waste of sari material which may have otherwise ended up in landfill that would inevitably pollute the environment.

How do you ensure your products are ethically made?

We only partner with select and reputable social businesses known for their ethics and quality products. Where possible, we visit the businesses and artisans directly to see for ourselves the conditions the artisans work in. We are also transparent about who our partners are and work collaboratively with them to show you who makes our clothes and how. You can read our Ethical Policy here and our Sustainable Policy here

What is Ethical and why should I care?

As a general term, Ethical or Fair Trade is there to protect the rights of workers all over the world. It's a set of standards. Of course, not all businesses are fair trade. Most of the big brands who make our clothes use cheap labour from developing countries. Unfortunately, our insatiable demand for cheap clothing means millions of garment workers are exploited. Working long hours in terrible conditions for little money - many suffer human rights violations. We believe this is unjust and therefore only sell ethically produced products. You can read more about fast fashion and its impact on the lives of garment workers here.

Fair trade is a set of social, economic and environmental standards set for businesses and their workers. For us this means that the artisans who produce our products, work in an environment that is clean, healthy and encouraging. They enjoy flexible working hours that enable them to look after their households and families. The same rights we expect here in developed nations. Our partners ensure the artisans are paid a fair and sustainable income, are trained regularly and empowered to live a progressive life. What this means for you is that every time you purchase a product, you make a difference to the lives of those artisans. They can continue earning a sustainable wage, enabling them to save money for their future and the health and education of their families.

Where do you ship to?

We ship worldwide. We have customers in USA, Europe, Canada and Australia. If you can't locate your country when you purchase, please contact us on hello@jewelledbuddha.com and we'll do all we can to help. Shipping is currently free for UK and Interntional Delivery. All prices for shipping are shown in the checkout when you make a purchase.

I haven't received my products, what shall I do?

Don't worry. Just send us an email at hello@jewelledbuddha.com and we'll get in touch.

Do you provide tracking numbers for packages?

UK free shipping is by standard delivery. However if you have purchased a lot of products we will send it by signed for delivery for our peace of mind as well as yours. International shipping is always tracked.

I'd like to return a product, what shall I do?

Please contact us within 48 hours and we will do all we can to help. You can read more about returns, exchanges and faulty goods here.

Do you have sales like other brands?

Yes, we offer seasonal promotions and special offers. They are great way of enabling you to treat yourself or a loved one and are important in enabling us to generate resources to re-invest in new products, grow the business and support artisans.